Maytag Customer Service. • This washer uses lots of water. When I ask that question, all I was told on the phone was "You can get someone else but you'll have to pay for it." I will unplug and turn it to drain and spin to continue my washing because if I dont turn to drain and spin it wont do the washing anymore, Yesterday I was on hold for 28 minutes to Maytag customer service and hung up. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Thank you for your time, l really need to resolve this, This company definitely cares about its customers and responds to overwhelming majority of complaints. My Maytag washer is only 2 months and every time I wash it will stop and said sensing, out of balance. On the online service chat I was told "You'll have to contact Safety Dept." Purchased a commercial washing machine from home depot (maytag) model # mvwc565fw2, which was delivered and installed by home depot to my business. After being on hold on 5 different occasions for a total of close to 6 hours, we finally got to the Safety Dept and it was determined a company covered service call was warranted. The palms of my hands are black and blue from beating this complete piece of crap washing machine into submission! What good is a limited warranty if the only part they warrant on a dryer takes over two months to arrive? Are you kidding? On 11/17/20 the dryer stopped working. Excellent customer service!! Saturday from 8 a.m. - 4:30 p.m. EST. Maytag Refrigerator Reviews. Review #2298326 is a subjective opinion of poster. The top liner of the tub ripped off about the first month I have contacted Maytag and I have contacted Lowes and in both cases it was just like too bad. After several prompts to VERIFY info the system tells me the customer service is closed to call back M-F! Constantly trying to keep mold out of the washer and the smell is never ending. I totally hope there is a class action suite. It got very very hot and the inside door glass exploded and shattered in pieces. Washer won't get looked at until Oct 14th at the earliest (3 weeks of waiting). Review #2270113 is a subjective opinion of poster. Right now I am listening to Matchbox Twenty. . Washer purchased in July 2017 stopped working while washing. Service call been made but waiting on the parts since. The staffs were totally polite, fast and were on time. Maytag Customer Service 553 Benson Rd Benton Harbor MI 49022. Call us, we can help 647-503-6655 PAYED $1,447.18. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Maytag, sourced by customers like you, to help us all get customer service better, faster and easier. Overall this Maytag is a wonderful machine and I love it so far and while it’s just a little over a month old it’s working flawlessly. If you are trying within the service hours and are still seeing this message, please try … Customer Service. The repairman quickly identified the … • The cycles are long! This is the absolute worst washer I have ever owned and the absolute worst money I have ever spent and the worst customer service. 180080****77 est M T 8-8 : 9-7 W T F no service SS I tried to reigistered the washer and Dryer on both the whitrlpool. Door fell off again in 2020 and Maytag says it is on me to pay for replacement. Service call History for Dryer repair Nov 2020. I cant wait for the day when I read Maytag is going out of business! Product Help site for Maytag Appliances. Repair pros tell all: Whirlpool, Maytag make the most reliable appliances A new survey of appliance repair technicians offers insights on refrigerators, stoves, washers, dryers and dishwashers. IF THEY SEND A TECHNICIAN TO CHECK IT, IT WILL COST ME $80.00 JUST TO LOOK AT IT PLUS ANY PART THAT I MAY HAVE TO BUY, PLUS INSTALLATION. I also use afresh dishwasher cleaner once a month to keep it running good just like my old machine. However, Maytag would not stand behind their product and cover this expense. Keep your major appliances protected by purchasing an extended warranty or protection plan today. Had unit for 7 months, terrible. Great Service Ever! Whirlpool®, KitchenAid®, Maytag®, Jenn-Air®, Amana® Everything you need for your appliance is in the palm of your hand. BOUGHT A MAYTAG REFRIGERATOR MODEL MBF2258FEZ ON 4/15/2018. old and used by two people, should last a bit longer. Let’s see what we can do for you! We had good luck with out first Maytag Washer/Dryer, so when we thought we needed another washer/dryer we went again with Maytag. Our Maytag dryer has had to be repaired 3 times in the past seven years and we are going on the 4th…well, finally giving up and getting rid of it. I bought it used but it worked great at first. I CALLED MAYTAG SERVICE. Lowes installed and balanced. Recent published reviews. Maytag's Warranty Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. You can also look for a qualified parts or repair center where you live. Review #2299745 is a subjective opinion of poster. ... delivery or other customer service issues, please contact customer service directly. I am the only person that uses this washer and the hinge on the lid has broken 3 times. Can Maytag allow a different company to provide warranty service in this unusual instance? Rights Reserved, You Are About to Contact PissedConsumer.com. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. I bought my Maytag Washer in the shop to repair and they were able to accommodate us immediately. So there isn’t any ‘accidental starting’ of the machine … Maytag is obviously not the same company they used to be. Verified customer Review updated: Jul 16, 2020. SER# C73880604 Great service overall! Was going to buy a new range from them but will now consider purchasing from another brand. During these 4 months I have made numerous calls to Maytag customer while waiting 45 min. Called back, and after another 15 minute wait time and was told that it is a problem with the oven. 1.3. Written by a maytag.com customer. Customer service says to leave door open and the mold won't form. You might consider contacting a rental service just to have a washer until your service is fully completed. I have been waiting since july 2 /2020 to get my washer repaired. Dishwasher is junk.I totally would never advise anyone to buy it unless you want your clothes dirty,ripped and have to wash for five different times.Tip off from seller and mag tag company. Very poor personal service. SPECIALLY TALKING ABOUT MAYTAG. I filed with BBB there... Hello, I see that this post says "resolved." Outrageous. A LITTLE TOO SOON FOR HAVING TROUBLES.. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Share Report Copy. 3 reviews of Maytag Customer Service Center "I called the 1 800 for more help after not being able to start my NEWLY installed wall oven. The rebranded Maytag models, later termed Amanatags by dissatisfied owners, received poor customer reviews after reports surfaced of major mechanical and/or durability problems. Maytag is one of the world's most trusted home appliance brands, which has provided its customers’ dependable products for the past 100 years. Bought this washer December 2019. Maytag Refrigerator Reviews. Customer service says to leave door open and the mold won't form. Review #2275679 is a subjective opinion of poster. T Tea42 Jul 15, 2020. The guy that came to look at it said these washers are junk every one he looks at all have the same problem the drum drive unit stripes out, I bought a maytag washer four years ago. User's recommendation: If you find a Maytag washing machine for free? Nothing but bad reviews, [they are free.] Last week our washer stopped working. We’re looking forward to hearing from you. Review #2273567 is a subjective opinion of poster. Maytag Customer Service. Saturday from 8 a.m. - 4:30 p.m. EST. Maytag repair reviews All Reviews are from verified customers of Sears Home Services. Because the Maytag Heating & Cooling website is separate from the main Maytag brand website, there are no guarantees about customer service … I was told it was back ordered until Nov 12, last week they said it was backordered until Nov 25th. Purchased a Maytag MEDB855DC4 dryer along with a MVWB865GCO washer from Lowes on 10/10/19. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Control and replacing it would n't be surprising that you 'll be at this longer than three! 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